GDPR Privacy Requests
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Please use the options below to exercise your rights over the personal data we hold about you.
How We Process Your Request When you submit a Personal Data Access Request (DSAR) via our Compliance page, your IP address and email are processed by our compliance vendor, Consentmo, solely to fulfill your request. For more details, see Consentmo's Data Processing Policy.
Access to Personal Data
You can use the link below to request a report that will contain all the personal information we store about you. We will reply within 30 days.
Response time: We respond within one month. If your request is complex, we may extend this period as permitted by law and will communicate this to you.
Data Rectification
If your account data is inaccurate, please update or correct it using the link below.
Right to be Forgotten
Use this option if you wish to delete your personal data and other data from our store. Please note that this process will delete your account, so you will no longer be able to access or use it.
Important: Some information may be retained when required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Manage Privacy Preferences
You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g., enable analytics but disable marketing). You can update these specific settings at any time.
Withdraw Consent
You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This will apply to your future use of our store and will stop the collection of data for optional purposes.
Right to Restrict Processing / Right to Object
You may request to temporarily limit or stop the processing of your personal data under certain circumstances. Please contact us at You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at
You may request to temporarily limit or stop the processing of your personal data under certain circumstances. Please contact us at {dpo_email} for assistance.
📧 sonymusicstorespain@sonymusic.com
Contact Information
For questions about your personal data or privacy rights, contact our Data Protection Officer (DPO) at:
Email: sonymusicstorespain@sonymusic.com
Address: Paseo de la Castellana 202 7º floor, 28046 Madrid Madrid, Spain
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.